Delivery Information

Delivery Address

We can deliver to any address Australia wide including PO Boxes.

Shipping address cannot be changed once order(s) has been shipped.

Order cannot be cancelled once order has been shipped.

Turnaround

Order will be shipped within 1-2 business days once payment clears, unless item is not in stock, which you will be contacted for alternative solutions.

Shipping time may vary depending on your location, please allow 5 – 10 days for delivery.

Carriers

We will use Couriers or Australia Post depending on the delivery location.  As the registered couriers are third-party courier companies, we are unable to control their delivery time.

If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.

If you are not home at the time of delivery additional delivery charges may apply.

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders may not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Export Restrictions

We will deliver to addresses within Australia only. Goods will not be shipped internationally.

Local pickups

Customers are welcome to pickup and purchase directly from our showroom – 20 Moore St Leichhardt NSW 2040.

Warranty

The warranty only covers manufacture defective. Defects or damages from abnormal use, unauthorized repairs, alterations, improper installation, and other acts will not be covered by warranty.

It is the customers' responsibility to ensure that the items are installed by licensed/professional personnel.

For a extensive warranty information please view our Warranty section.